Exchange and return policy

Exchange Policy:

1. 1Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to replace the product provided to him by the store within seven days from the date of receiving the product, and he has no right to replace the product after the seven days have passed.
2. 2To replace the product, the product must be in good condition and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before replacing it to ensure its safety. The consumer bears the cost of shipping if he wants to replace the product, and in international replacement, the consumer bears all shipping and delivery costs to the shipping company. If there are defects or errors, the consumer will be compensated.

The consumer is not entitled to replace the product in the following cases:

1. 1If the product was manufactured based on the consumer's request or according to specifications set by him, such as name printing, except for products with a defect or that violated the specifications set by the consumer.
2. 2If a defect appears in the product due to poor handling by the consumer.
3. 3If the contract involves providing accommodation, transportation, or catering services.

Return Policy: